We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it us for a full refund or an exchange.
With Hitena’s 30 day Moneyback Guarantee, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging with return form, and make sure that the item is in the same condition. Please see our Return & Refund for more information.